Mphando Technologies Limited, based in Lusaka, Zambia, decides how personal data collected through this website is used. This policy explains what we collect and what you can do about it. Questions go to info@mphando.com.
What we collect
- Contact form: your name, work email, organisation and what you need.
- Google Workspace quote form: your name, company, work email, phone number, number of users, current email platform and any message you add. We also receive the page you sent it from and any campaign details in the link that brought you here, such as UTM parameters or a Google Ads click ID.
- Site usage: pages visited, referring site, approximate location, device and browser, and page speed measurements.
Why we use it
We use form details to reply to you, prepare quotes and deliver what you ask for. We use site usage data to understand which pages help visitors, keep the site working well and measure our advertising. We do not sell your personal data.
Who processes it
- Resend delivers form submissions to our inbox.
- Google Sheets or HubSpot may hold our records of enquiries.
- Vercel hosts this site and provides Web Analytics and Speed Insights, which report aggregated statistics without third-party cookies.
- Google Analytics and Google Ads measure site use and advertising, as described below.
Your data is stored and processed outside Zambia by these providers, which may include the United States. If you follow a WhatsApp or LinkedIn link, those services handle your data under their own policies. We may also disclose data where the law requires it.
Cookies and your choice
Google Analytics and Google Ads cookies are set only if you select Accept on our cookie banner. If you decline or have not chosen, Google tags can still send limited measurement data without setting these cookies. To change your choice, clear this site’s data in your browser and the banner will return.
Your browser also stores your cookie choice, and keeps any campaign details for the current browsing session so they can accompany a quote request.
How long we keep it
If an enquiry does not lead to working together, we delete it within two years of our last contact with you. If you become a customer, we keep your details for as long as we work together and for as long as legal and accounting duties require afterwards.
Your rights
Under Zambia’s Data Protection Act No. 3 of 2021, you can ask to access, correct or delete your personal data, object to or restrict how we use it, ask for a portable copy, and withdraw consent at any time. Email info@mphando.com to do so. You can also complain to the Office of the Data Protection Commissioner.
Security and children
This site uses encrypted connections, but no system is completely secure. It is meant for businesses and organisations and is not aimed at children.
Changes
We will post any changes here and update the date at the top.